Owning Your Data & Building Stronger Dealerships | Kyra Miller on NADA Vault & Fixed Ops Success

📢 "Owning your data gives you flexibility and the power to grow." — The future of dealership success starts here!

In this episode, Kyra Miller, Fixed Operations Performance Manager at Thomas Automotive, joins host Shasta Haddock to discuss:

✅ How Thomas Automotive is leveraging NADA Vault to collect & own their data 📊
✅ Why data flexibility & strong partnerships are key for dealership success
✅ Kyra’s journey in the automotive industry & Thomas Automotive’s focus on building people
✅ Why every dealership needs a strong fixed ops leader to train & support teams from the ground up
✅ How roles in automotive are transforming in 2025 & what to expect for the future
✅ Kyra’s thoughts on switching to the variable side and upcoming industry events

Meet Kyra Miller
Kyra Miller is the Fixed Operations Performance Manager at Thomas Automotive, where she plays a vital role in optimizing operational performance, implementing new systems, and training dealership teams.

She started at Thomas Automotive as an Organizational Development Administrator and brings a diverse background in education, having worked as a high school teacher, parent educator, and youth career planner. Her passion for guidance and learning enables her to train dealership staff on complex systems and processes, ensuring they thrive in an innovative automotive environment.

With a strong focus on growth, efficiency, and customer satisfaction, Kyra is helping shape the future of fixed operations and dealership performance management.

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